We ship to all 50 US states and internationally to select countries.

Continental US orders are shipped Monday–Friday (excluding holidays) via UPS and US Postal Service (USPS). All ground product orders require 1–3 business days to process and up to 5–7 business days to arrive. All expedited orders require 1 business day to process and will then be shipped through the method of your choice.

We currently ship to the US and Canada.

The Canadian international shipping fee is $30, or free on orders $250+. Additional charges may apply. All international sales are final – we are not able to accept returns at this time.

Still have questions? Contact us at service@naturopathica.com.

Once your order has been placed, you will receive a shipping confirmation email that will include tracking information. You can also track your order on your account page under “Orders”.

Once placed, online orders cannot be cancelled or changed. In an effort to get your order to you as quickly as possible, all online orders are sent to our warehouse for immediate processing. However, you may return orders for a refund.

1. The process is easy! Simply email Customer Care at service@naturopathica.com with the reason for your return to get started. Please use the word "Returns" and your Order Number in the Subject Line.

We will be happy to provide you with a complimentary return shipping label. We can also help you find the right product for you!

2. Download and complete our Returns Form.

3. Include your completed Returns Form with your original packing slip and your product in your return package. Affix the complimentary return shipping label to your package, and ship it back to us by bringing it to the carrier on the return label.

4. All returns will be credited back to the original credit card used within 10 business days of our Customer Care department receiving your order. We will notify you once your return has been processed.

At Naturopathica, our goal is to help you find the perfect products for your skin and well-being, so if you are not totally satisfied, you may return any product within 30 days of your purchase, provided that it is at least half full.

Please Note: Only items purchased on naturopathica.com may be accepted for returns.

All in-store purchases must be returned to their original point of purchase. If you purchased from one of our authorized online retailers, please contact them directly for assistance. If you purchased from Amazon, please contact Amazon Customer Service directly for assistance.
We do not accept international returns. We do not accept exchanges.

Thanks so much for shopping with us — we’re a small team working hard to get your orders out quickly, and we appreciate your support.

Need to Cancel an Order?

We totally get that things come up! If you need to cancel your order, here’s how it works:

• You can cancel within 1 hour of placing your order.
• Cancellations are processed individually (and by a human!) Monday through Friday, 9 AM to 6 PM Eastern.
• If you place an order outside of those hours, it may be tough to catch before our warehouse processes your order but we will try our best to make things right for you!

How to Reach Us

Just drop us a line as soon as possible at Email: support@naturopathica.com
Please include your order number so we can help you quickly and “Cancel Order” in the subject line

A Few Things to Note

• If your order’s already been packed or shipped, we may not be able to cancel it — but we’ll do our best!

We’re Here to Help

We’ll confirm your cancellation as soon as we’ve processed it. If you don’t hear back from us regarding a cancellation within an hour (during weekday hours), feel free to follow up — we want to make sure you’re taken care of.

Thanks again for supporting our small business!

You may enter your promo code on our website at checkout, after you add your products to your shopping bag.

You can receive promotions by signing up for our email subscription. To sign up, simply scroll to the bottom of the page and enter your email into the email field and hit "submit". 

One discount can be applied per order. Some exclusions may apply for any promotion or discount code. Promotions are not valid on 3rd Party Items. Promotions may be limited to 1 use per customer.

For Deeper Beauty Rewards Members:

One Rewards Coupon ($10 $15, or $20 off) may be redeemed per $50+ order. It will be applied to your order as a discount. Only 1 discount can be applied per order.

One Rewards Gift may also be redeemed per $50+ order.

You may redeem both one Rewards Coupon and one Rewards Gift within a single $50+ order as well.

1. Odds of winning a full size product prize depends on total number of entries received.

2. Offer is limited one chance to win per customer, per calendar year.

3. Sweepstakes is not open to employees, independent contractors, or representatives of Naturopathica.

4. To enter, simply write a product review for any products on www.naturopathica.com. Must be a verified buyer in order to be eligible.

5. Winners will be notified each month via email from our customer service team.

6. By participating, each entrant agrees to comply with these official rules.

To create an account, click the “Log In” link at the top right corner of this website, then click the “Create your account” link under. Once you fill in the required information, you will receive a welcome email as a confirmation.

Click “Log in” at the top right corner of this website, and click on “Forgot your password?”. Enter the email address you used to set up your account and then click submit. You will receive an email with instructions on how to reset your password.

Once you are on the My Account page, you can reset your password under the “Profile” tab.

Once you are on the My Account page, you can update your billing and shipping addresses by clicking on “My Addresses”.

You can subscribe to our emails by signing up for our email subscription. To sign up, simply scroll to the bottom of the page and enter your email into the email field and hit "submit". 

As a general guideline, we recommend applying products in the following order:
 1. Cleanser
 2. Mist
 3. Enzyme Peel
 4. Mask
 5. Serum/Concentrate
   6. Facial Oil
 7. Eye and Lip Care
 8. Moisturizer
 9. UV Protection

Serums, Concentrates & Facial Oils should be applied after cleansing and misting/toning and before moisturizing because oils have a smaller molecular structure than moisturizers, which allows them to penetrate more deeply into the skin. Please note that blending any products with an SPF product will impact the sunscreen’s effectiveness.

All of our products use proven botanicals including organic and natural ingredients, and are never tested on animals. Our organic and natural products are audited and certified by Ecocert, the largest and oldest independent natural and organic cosmetic certification body.

We have deliberately chosen not to limit ourselves to organic raw materials for two reasons. First, we choose to enhance selected formulas with clean cosmeceuticals for professional-grade results. Clean cosmeceuticals are performance-based active ingredients like Vitamin C that have been clinically proven to be effective in skin care and by their very nature cannot be extracted organically.

Naturopathica is dedicated to the health and well-being of the skin, which means we never use ingredients that can cause irritation. Instead we use nourishing botanicals like Aloe, Oats and seed oils to help strengthen the skin barrier and fight inflammation. See our list of ingredients we do not use.

We formulate with certain nut and soy-based ingredients that may be allergens for some individuals. Click here to see an Allergen List.

Naturopathica is committed to supporting small, independent farmers and distillers around the world. Our natural ingredients are harvested during peak season to provide the most potent benefits.

Our essential oils are distilled through clean processes such as cold-pressing, steam distillation and CO2 extraction. We never use extreme heat or chemical solvent extractions like as hexane in order to preserve the ingredient integrity and to avoid contact with known skin irritants.

Our Skin and Body Care products feature a period after opening (PAO) symbol on the back of the package label or carton which specifies the length of time during which it is best to use the product after opening. This symbol looks like a can with an open lid and a time such as 6M (6 months) written on the symbol.

Our Skin Care products are best if used within 6 months after opening.
Our Body Care products are best if used within 12 months after opening. 
Our Herbal Remedies are best if used within 3 years of purchase.

Keep your products out of direct sunlight. Store in a cool, dark place. 

Yes, our custom glass bottles are recyclable, our tubes are made from 70% post-consumer recycled plastic and our cartons come from 100% post-consumer waste recycled fibers.

Calendula Essential Hydrating Lotion SPF 30

Calendula & Butterfly Ginger Eye Cream SPF 40

We make our products with high quality ingredients, sourced from small farmers and distillers around the world and we never compromise the quality of our ingredients. Due to changes in environmental factors, some of our products may be out of stock. If a product you are interested is out of stock, please contact us for the estimated availability date.

While every ingredient we use is carefully selected to meet safety and efficacy standards, it is recommended that consumers who are pregnant or nursing consult with their physician for any contraindications. Please note that a complete ingredient list can be found on the product page.

For wholesale inquiries, please see our wholesale partners inquiry page.

We are open and taking appointments.

For bookings, please click here.

We currently offer full body massages, waxing (excluding upper lip), and face treatments.

For our complete menu of services click here.

We use online booking to facilitate a better in-spa experience. For bookings, please click here. Guests may book up to three months in advance of their arrival.

For the benefit of all clients and professionals, booking appointments at Naturopathica are subject to the following terms:

You may cancel or modify your appointment without charge 24 hours prior to your appointment.

Cancellations within 24 hours of your appointment are non-refundable.

If you do not show up for yourscheduled appointment, you will be considered a “No Show” and charged full price for the scheduled service(s).

Applicable taxes will be retained and remitted.

All guests must fill out intake forms before your visit for health purposes. When you book your appointment, please provide a valid email address for the forms to be sent to. We will not provide services without completed intake forms.

We will work hard to accommodate you if you are running late, but out of respect for all of our clients, your treatment will end at the originally scheduled time.

We accept all major credit cards and gift cards purchased for our spas. We do not accept cash. We do not accept Spa Finder Gift Cards.

Yes. According to NY state law, gift cards are valid for five years from the purchase date. To redeem your gift card, you must bring a physical copy of the gift card number. We will not be able to redeem gift cards without this.

To purchase a gift card for our spas, click here.

Create an account and you'll automatically be enrolled in our rewards program.

Earn points on every purchase, referrals, and special promotions.

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Yes, you can modify, pause, or cancel your subscription at any time from your account.