To book a treatment or service at Naturopathica, call 631.329.2525 or book online; a credit card is required to hold your reservation. To ensure preferred reservation times, we recommend scheduling your next experience with as much advanced notice as possible. All services are subject to availability. In addition, spa treatments, services and prices are subject to change without notice. We reserve the right to refuse service to anyone.
Spa reservations are available for persons age 16 years and older; New York State law requires anyone under the age of 18 have a parent or guardian on premises.
We kindly request that you do not bring jewelry or other valuables with you as we are not responsible for items left behind, lost or stolen.
All reservations are held with a credit card at time of booking. As a courtesy, you will receive a confirmation of your reservation prior to your arrival. If you need to cancel or reschedule, please allow 24 hours advanced notice. Insufficient notice is subject to charges up to full service value. All ‘no shows’ are non-refundable and will be charged the full value of services.
Payments for products and treatments are accepted in the form of cash, most major credit cards and Naturopathica Spa Gift Cards.
Naturopathica Spa Gift Cards contain value which currently may only be redeemed at our location for products and services. Gift cards are non-refundable, non-transferable and may not be redeemed for cash. Any unused balance will remain on the gift card. We are not responsible for lost, stolen, damaged or unauthorized use. The gift card must be presented at the time of service and may not be used to purchase other gift cards.
Gratuities are not included in the value of the services and are at the discretion of the guest. Gratuities can be paid by using credit card or cash. Discreet envelopes are provided upon check out.
SPA PRODUCTS & RETURNS
We gladly accept product returns on unopened items in their original condition, and on opened items that may have caused an allergic reaction. Returned items are accepted within 30 days of purchase date for full refund in the form payment was received. After 30 days, a refund will be given in the form of store credit. Naturopathica cannot accept returned items if more than 50% of the product has been used.