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ABOUT NATUROPATHICA

Naturopathica is 21st Century Wellness. We empower personal transformation with our healing arts centers, remedies and rituals. Founder and product architect Barbara Close, a lifelong practitioner of natural health, creates skin care, body products, ingestibles and holistic health treatments that inspire individuals on their path to well-being. Discover Naturopathica through our Healing Art Centers & Spas, our Spa Partners and online at Naturopathica.com.

Our mission is to inspire healthy lifestyles with passion and purpose. We are a fast-growing, privately owned company headquartered in New York City with a 20 year heritage. We have ambitious goals for the future and seek to grow our talented team.

Naturopathica is an Equal Opportunity Employer.

Social Media Manager

We are seeking a Social Media Manager to lead the strategic vision and execution of a first-tier social media program that will drive brand awareness and affinity across all channels. This role will be principally responsible for both content planning and reporting across each social platform. The ideal candidate will possess a strong creative vision as well as a fluent understanding of channel analytics to create a results-driven social program. This individual must be comfortable both analyzing data as well as applying key learnings to optimize channel strategies and identify new opportunities of growth. The ideal candidate is a strong communicator who is embedded in the industry and cultural trends of social media and can leverage them to create cohesive and relevant campaigns that will result in multi-channel growth and engagement.
 
We are a wellness company that is looking for passionate candidates that are motivated by the power to build a national presence of a strong brand within a fast-growing industry. As a small organization, each person is empowered with ownership over their area of the business. We delight in getting our hands dirty and take pride in the work that we do. We are growing quickly and want individuals who can grow with us.

Responsibilities:
  • Develop and execute a strong social media program to increase brand awareness, brand affinity and overall traffic to our website
  • Have a strong understanding of our brand personality to develop content that is a strong representation of our brand voice and visual identifiers
  • Develop and maintain a quarterly content calendar to be shared with the leadership team and relevant partners across the organization
  • Define quarterly goals and KPIs; provide monthly reports to senior team on progress
  • Work with relevant team members within the company to develop and execute an organic and paid social media calendar that supports the key marketing and sales initiatives by channel
  • Conceive vision and execution of creative content across all channels
  • Develop goal-oriented campaigns to drive brand awareness, customer acquisition and increase market share
  • Analyze results and progress with a clear connection to business goals
  • Stay on top of industry trends and best practices and adjust our initiatives accordingly
Experience and Requirements:
  • Bachelor’s degree
  • 4 – 6 years of both organic and paid social marketing experience
  • Excellent photo editing skills with a strong eye for photography
  • Ability to recommend and initiate work and projects with minimal direction
  • A creative thinker, problem solver, sense of humor and great attitude
  • A great eye for sourcing and creating captivating visuals
  • Excellent written, verbal and interpersonal communications skills
  • Excellent organizational skills, attention to detail, accuracy and follow through
  • Able to work collaboratively in a fast-paced and dynamic corporate environment
  • Strong idea generation skills
  • Self-motivated, results oriented and delivers on deadlines
  • Experience with social media management platforms a plus
  • Video and photo editing software skills a plus
  • A personal interest in wellness
TO APPLY:
Please submit your resume & cover letter to Andrea Hallett at HR@naturopathica.com.
Subject line should read: Social Media Manager
Applicants who do not submit a Cover Letter will not be considered.

Regional Account Executive, Sales & Education, North West Territory

We are seeking a Regional Account Executive (RAE) in the Northwestern United States, who will be responsible for overseeing existing and prospective accounts, primarily in the spa industry, and to drive growth of Naturopathica business. The RAE will represent Naturopathica’s brand, adhere to the company’s practices, and build lasting relationships with our partners. In addition to account management, the role includes product and protocol training as necessary, and the creation of sales and promotional plans to ensure account growth. This role will be based in the Northwestern United States. Opportunity for growth within the business.

Responsibilities:
    Business Development & Strategy:
    • Prospect and open new accounts according to established Naturopathica procedures.
    • Build and maintain relationships with the existing and new spa partners in the Northwestern U.S. region.
    • Travel to key accounts regularly, working closely to identify areas of improvement and opportunities.
    • Collect and communicate all relative data and pertinent information from spa partners, entering all relevant information into our CRM database.
    • Proactively implement and support execution of strategic sales and marketing plans, seasonal marketing calendar, maximizing all promotional and sales opportunities.
    • Ensure the effective use of marketing materials and monitor merchandising tools such as samples, testers and collateral.
    Sales:
    • Meet or exceed territory sales goals for new account acquisition and existing business volume goals.
    • Ensure customers’ orders are entered, processed and fulfilled to their satisfaction.
    • Prepare and communicate promotional information and marketing programs to spa partners
    Training & Education:
    • Evaluate, train and develop key accounts and prospects.
    • Conduct PowerPoint Presentations and webinar trainings for seminars, events and meetings that address both small and large audiences.
    • Assist in development of menus, protocols and training collateral as needed.
    • Manage, coordinate and provide support for product and technical education projects, ensuring proper protocols are followed at spa partner’s facility.  
    • Prepare and participate in regularly scheduled web trainings and teleconference meetings.
    Experience and Requirements:
    • Record of success with exceptional leadership, relationship building and execution of sales and marketing goals.
    • Ability to plan and implement sales campaigns, impactful spa events and effective promotions.
    • Strong negotiation and problem-solving skills.
    • Excellent time management and organizational skills.
    • Flexible, innovative and self-motivated.
    • Strong presentation, communication and interpersonal skills and the ability to interact in a professional manner.
    • Strong computer skills in MS Office.
    • Professional esthetics or dual licensed (esthetics/massage) preferred.
    • Travel required – 50-75% w/ overnights.
    TO APPLY:
    Please submit your resume & cover letter to Andrea Hallett at HR@naturopathica.com.
    Subject line should read: RAE California 

    Retail Specialist, Naturopathica Chelsea

    Our Healing Arts Center and Spa locations offer a holistic approach to 21st Century Wellness with signature products and experiences. We empower personal transformation by providing products and tools for the mind, body, and spirit. Our Philosophy is based on our roots which stem from Naturopathic medicine and emphasize healing with natural therapies. Learn more.

    We are a fast-growing, privately owned company headquartered in New York City with over 20 years of heritage and professional recognition in the US Spa industry. We have ambitious goals for future expansion and seek new members for our growing team who demonstrate talent and ambition.  

    We are seeking an energetic, focused, and inspired retail specialist to join the team at Naturopathica Chelsea, our new flagship spa and retail door in NYC. This features a uniquely branded retail environment which showcases the entire Naturopathica product line, 6 treatment rooms, Meditation Lounge, Vitality Bar and Remedy Bar. The ideal candidate is a sales specialist who is passionate about people, skin care, and herbal remedies who will share our mission to create a unique experience for all clients through exemplary customer service. Applicants must be persuasive, articulate and willing to invest time to become truly expert in Naturopathica products and services. The position offers great opportunity for long term career development within the Company.

    Responsibilities:
    • Greet, engage, and educate clientele on holistic skin care and herbal remedies
    • Meet or exceed retail sales goals
    • Ensure merchandising and operational standards are upheld
    • Build brand loyalty through great customer service
    • Maintain an active knowledge of all operational systems, products, treatments, and brand developments
    • Greet spa guests, book appointments, check guests in/out and provide warm, courteous customer service
    • Assist in planning and execution of in-store events
    • Assist Vitality Bar and Remedy Bar as needed
    • Responsible for maintenance of spa standards: treatment rooms, meditation room, consultation room, guest bathroom and dressing rooms
    • Attend training sessions as deemed necessary by the Manager
    Experience and Requirements:
    • Proven ability to achieve sales goals, with 2+ years of experience in luxury skin care, herbal remedies, or wellness retail environment  
    • Demonstrable capability to manage customer expectations and build loyalty
    • Ability to communicate effectively and present information to customers and colleagues 
    • Take initiative to present and sell merchandise in a professional manner through product demonstration while focusing on the features and benefits of the product line
    • Esthetics background a plus
    • Excellent organizational skills
    • Ability to anticipate and solve problems and work with minimal supervision
    • Exceptional ability to develop relationships, solve problems, use good judgment and influence customers/co-workers
    • Available to work a flexible schedule, which may include day, evening, weekend and holiday hours with regular, dependable attendance and punctuality
    • Present a professional image consistent with Naturopathica brand
    TO APPLY:
    Please submit your resume & cover letter to Andrea Hallett at HR@naturopathica.com.
    Subject line should read: Retail Specialist, Naturopathica Chelsea

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