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ABOUT NATUROPATHICA

Naturopathica is a manufacturer of prestige, naturally focused skin care and herbal remedy products that use clean, non-toxic ingredients to provide holistic wellness solutions. Naturopathica distributes direct to consumers via two flagship spa locations, Naturopathica.com and Amazon, as well as retail and spa partners.

Barbara Close founded Naturopathica® with a simple mission: to educate about the benefits of holistic health and its connection to beauty. Inspired by our background in herbalism, we believe in the healing power of plants and pair natural ingredients with clean actives to deliver true and lasting results.

Two decades later, we continue to draw from our founder's knowledge as an herbalist, esthetician and aromatherapist to develop premium skin care, body care and herbal remedies. Naturopathica is an Equal Opportunity Employer.

Creative Director

Naturopathica is looking for a Creative Director to lead the creative team at Naturopathica. This role will be responsible for visual branding, digital experience, product packaging, and merchandising within spa retail locations. The Creative Director will collaborate closely with Marketing, PR, Ecommerce and Product Development to lead the concept and creative direction of marketing and advertising campaigns, video production, product launches, support materials as well as other design related projects.

We are a wellness company that is looking for passionate candidates that are motivated by the power to build a national presence of a strong brand within a fast-growing industry.

Responsibilities:
  • Work with marketing stakeholders to establish effective creative strategies across all business channels
  • Develop and manage creative budget; comfortable pitching creative strategy and budget to executive team
  • Proactively identifies opportunities to evolve and strengthen Naturopathica’s positioning and awareness
  • Establish art direction for print and digital services and programs; oversee Naturopathica’s brand presentation to ensure quality and uniformity across print, digital and in-store collateral
  • Collaborate with key internal partners to understand and deliver creative solutions across product launches and marketing programs, including print campaigns, digital marketing, web design, videos, support collateral, and visual merchandising concepts
  • Responsible for recruiting and managing agencies, freelancers and other relevant vendor relationships.
  • Style and photograph concepts in collaboration with 3rd parties. Direct photography, retouching, etc.
Experience and Requirements:
  • Bachelor’s degree in Design or related field
  • 5 - 8 years design experience with 2 years leading creative direction for a brand
  • Proficient with Adobe Creative Suite (Photoshop, Indesign, Illustrator)
  • Knowledge in video editing software such as Premiere and AfterEffects a plus
  • Experience in digital design, photoshoot and video production
  • Experience partnering with other departments to deliver creative solutions that strategically align with business goals  
  • Passionate about branding, storytelling, and producing content to drive consumer engagement
  • Packaging design a plus
TO APPLY:
Please submit the following components to elissa.short@naturopathica.com.
  • Subject Line: Creative Director
  • CV or Resume
  • Cover Letter

Regional Account Executive, Sales & Education, North West Territory

We are seeking a Regional Account Executive (RAE) in the Northwestern United States, who will be responsible for overseeing existing and prospective accounts, primarily in the spa industry, and to drive growth of Naturopathica business. The RAE will represent Naturopathica’s brand, adhere to the company’s practices, and build lasting relationships with our partners. In addition to account management, the role includes product and protocol training as necessary, and the creation of sales and promotional plans to ensure account growth. This role will be based in the Northwestern United States. Opportunity for growth within the business.

Responsibilities:
    Business Development & Strategy:
    • Prospect and open new accounts according to established Naturopathica procedures.
    • Build and maintain relationships with the existing and new spa partners in the Northwestern U.S. region.
    • Travel to key accounts regularly, working closely to identify areas of improvement and opportunities.
    • Collect and communicate all relative data and pertinent information from spa partners, entering all relevant information into our CRM database.
    • Proactively implement and support execution of strategic sales and marketing plans, seasonal marketing calendar, maximizing all promotional and sales opportunities.
    • Ensure the effective use of marketing materials and monitor merchandising tools such as samples, testers and collateral.
    Sales:
    • Meet or exceed territory sales goals for new account acquisition and existing business volume goals.
    • Ensure customers’ orders are entered, processed and fulfilled to their satisfaction.
    • Prepare and communicate promotional information and marketing programs to spa partners
    Training & Education:
    • Evaluate, train and develop key accounts and prospects.
    • Conduct PowerPoint Presentations and webinar trainings for seminars, events and meetings that address both small and large audiences.
    • Assist in development of menus, protocols and training collateral as needed.
    • Manage, coordinate and provide support for product and technical education projects, ensuring proper protocols are followed at spa partner’s facility.  
    • Prepare and participate in regularly scheduled web trainings and teleconference meetings.
    Experience and Requirements:
    • Record of success with exceptional leadership, relationship building and execution of sales and marketing goals.
    • Ability to plan and implement sales campaigns, impactful spa events and effective promotions.
    • Strong negotiation and problem-solving skills.
    • Excellent time management and organizational skills.
    • Flexible, innovative and self-motivated.
    • Strong presentation, communication and interpersonal skills and the ability to interact in a professional manner.
    • Strong computer skills in MS Office.
    • Professional esthetics or dual licensed (esthetics/massage) preferred.
    • Travel required – 50-75% w/ overnights.
    TO APPLY:
    Please submit your resume & cover letter to Andrea Hallett at HR@naturopathica.com.
    Subject line should read: RAE California 

    Retail Specialist, Naturopathica Chelsea

    Our Healing Arts Center and Spa locations offer a holistic approach to 21st Century Wellness with signature products and experiences. We empower personal transformation by providing products and tools for the mind, body, and spirit. Our Philosophy is based on our roots which stem from Naturopathic medicine and emphasize healing with natural therapies. Learn more.

    We are a fast-growing, privately owned company headquartered in New York City with over 20 years of heritage and professional recognition in the US Spa industry. We have ambitious goals for future expansion and seek new members for our growing team who demonstrate talent and ambition.  

    We are seeking an energetic, focused, and inspired retail specialist to join the team at Naturopathica Chelsea, our new flagship spa and retail door in NYC. This features a uniquely branded retail environment which showcases the entire Naturopathica product line, 6 treatment rooms, Meditation Lounge, Vitality Bar and Remedy Bar. The ideal candidate is a sales specialist who is passionate about people, skin care, and herbal remedies who will share our mission to create a unique experience for all clients through exemplary customer service. Applicants must be persuasive, articulate and willing to invest time to become truly expert in Naturopathica products and services. The position offers great opportunity for long term career development within the Company.

    Responsibilities:
    • Greet, engage, and educate clientele on holistic skin care and herbal remedies
    • Meet or exceed retail sales goals
    • Ensure merchandising and operational standards are upheld
    • Build brand loyalty through great customer service
    • Maintain an active knowledge of all operational systems, products, treatments, and brand developments
    • Greet spa guests, book appointments, check guests in/out and provide warm, courteous customer service
    • Assist in planning and execution of in-store events
    • Assist Vitality Bar and Remedy Bar as needed
    • Responsible for maintenance of spa standards: treatment rooms, meditation room, consultation room, guest bathroom and dressing rooms
    • Attend training sessions as deemed necessary by the Manager
    Experience and Requirements:
    • Proven ability to achieve sales goals, with 2+ years of experience in luxury skin care, herbal remedies, or wellness retail environment  
    • Demonstrable capability to manage customer expectations and build loyalty
    • Ability to communicate effectively and present information to customers and colleagues 
    • Take initiative to present and sell merchandise in a professional manner through product demonstration while focusing on the features and benefits of the product line
    • Esthetics background a plus
    • Excellent organizational skills
    • Ability to anticipate and solve problems and work with minimal supervision
    • Exceptional ability to develop relationships, solve problems, use good judgment and influence customers/co-workers
    • Available to work a flexible schedule, which may include day, evening, weekend and holiday hours with regular, dependable attendance and punctuality
    • Present a professional image consistent with Naturopathica brand
    TO APPLY:
    Please submit your resume & cover letter to Andrea Hallett at HR@naturopathica.com.
    Subject line should read: Retail Specialist, Naturopathica Chelsea

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