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FAQS

Q:  IN WHAT ORDER DO YOU APPLY PRODUCTS?

A:  As a general guideline, we recommend applying products in the following order:

  • Makeup Remover/Cleanser
  • Toner/Mist
  • Peel/Mask
  • Serum/Treatments
  • Eye and Lip Care
  • Moisturizer
  • UV Protection

Our Skin Care Guide is a great resource to help you create a daily ritual tailored to your personal skin care needs. 

 

Q:  DO YOU APPLY SERUMS AND FACIAL OILS BEFORE OR AFTER MOISTURIZING? 

A:  Our Serums & Facial Oils should be applied after cleansing and misting and before moisturizing. If you are in a hurry you can add 2-3 drops of our Facial Oils to your moisturizer. Please note that blending any products with an SPF product can impact the sunscreen’s effectiveness.

 

Q:  ARE ALL OF YOUR PRODUCTS ORGANIC?

A:  The Naturopathica Collection of products includes a grading system to show if they are certified natural and organic, vegan or gluten-free to help you select products based on the results you want. Most of our products use organic, natural and wildcrafted ingredients for the best artisanal beauty solutions, and are never tested on animals. Our Organic and Natural products are audited and certified by ECOCERT, the largest and oldest independent natural and organic cosmetic certification body.


We have deliberately chosen not to limit ourselves to organic raw materials for two reasons. First, there is an insufficient supply of organic materials (such as in the case of Indian Sandalwood where unsustainable logging has critically damaged this valuable tree) that leads to higher costs for the consumer. Secondly, we want to use performance ingredients such as Vitamin C that have been clinically proven to be effective in skin care and by their very nature cannot be extracted organically. 
 

At NATUROPATHICA, we never use ingredients that are known to promote chronic inflammation, so your skin can focus on looking younger and feeling healthier. You can find a complete list of ingredients we choose & do not use HERE.

 

Q:  WHAT PRODUCTS ARE GLUTEN FREE?

A:  We have a number of products that are gluten free. You will find a gluten free logo on the product page for each product that is gluten free. You can find a complete list of our gluten free products HERE.

 

Q:  WHAT PRODUCTS ARE VEGAN?

A:  We have a number of products that are vegan. You will find a vegan logo on the product page for each product that is vegan. You can find a complete list of our vegan products HERE.

 

Q:  HOW DO I PICK THE BEST PRODUCTS FOR ME?

A:  We classify our skin care by benefit categories: Hydrate & Protect, Brighten & Revitalize, Smooth & Firm, and Clarify & Rebalance.

 

Q:  WHAT PRODUCTS DO YOU RECOMMEND FOR COMBINATION SKIN?

A:  We classify our skin care by benefit categories: Hydrate & Protect, Brighten & Revitalize, Smooth & Firm, and Clarify & Rebalance. For combination skin we recommend scanning the Clarify & Rebalance benefit category to see which would be best suited to your needs. 

 

Q:  WHAT PRODUCTS DO YOU RECOMMEND FOR SENSITIVE SKIN?

A:  Most of our products are suitable for sensitive skin. In fact, that is one of the reasons consumers love our brand! That being said, very sensitive skins may want to shy away from our Glycolic Refining Peel, Glycolic Purifying Peel, and Argan & Retinol Wrinkle Repair Night Cream as these may be too potent for some sensitive skins.

 

Q:  WHAT PRODUCTS DO YOU RECOMMEND FOR ACNE-PRONE OR HORMONAL SKIN?

A:  For acne prone skin, we recommend our Clarify & Rebalance products, especially Pumpkin Purifying Enzyme Peel and Moss Blemish Treatment Mask. You can find a list of our Clarify & Rebalance products HERE.

 

Q:  WHAT IS THE DIFFERENCE BETWEEN YOUR MASKS?

A:  Our masks consist of peels and traditional masks. The peels are masks that provide gentle exfoliation through fruit enzymes, glycolic acid or lactic acid. The traditional masks provide benefits such as hydration, pore cleansing and age defense.

 

Q:  ARE ANY OF YOUR PRODUCTS UNSAFE TO USE DURING PREGNANCY? 

A:  At Naturopathica all of our essential oils are carefully chosen for their safety and efficacy and are blended in at levels less than 2% which is safe for pregnancy. While Alpha Hydroxy Acids are safe for pregnancy, some doctors are very cautious and recommend that women avoid Beta Hydroxy Acids or Salicylic Acid peels. In this case we would not recommend using our Glycolic Purifying Peel or Sweet Cherry Brightening Enzyme Peel when pregnant. 

 

Our Argan & Retinol Wrinkle Repair Night Cream uses below prescription-strength levels of Retinol, so there is no conclusive data to confirm whether or not it is safe for use during pregnancy. To be safe, we recommend avoiding products containing Retinol during pregnancy.

 

Q:  ARE YOUR PRODUCTS SAFE FOR CHILDREN TO USE? 

A:  Our products are formulated and intended for adult use only. Please keep out of reach of children.

 

Q:  WHERE DO I FIND THE EXPIRATION DATE ON YOUR PRODUCTS?

A:  Our products feature a period after opening (PAO) symbol on the back of the package label or carton which specifies the length of time after opening during which it is best to use the product. This symbol looks like a can with an open lid and a time such as 6M (6 months) written on the symbol.

 

For any additional questions or concerns, please contact service@naturopathica.com.